Returning the goods

A product that the Buyer (consumer) does not like due to its shape, size, color,
model or completeness can be changed (returned) only if from
the day of sale of the goods has not elapsed more than 14 days.
If the delivered product does not meet the quality requirements or to the Buyer (consumer)
do not like the shape, size, color, model or completeness of the purchased product
(except for goods specified in legal acts, which the Buyer has no right to change
(return) because it does not like the shape, size, color, model or
completeness), the Buyer must contact the Seller.
The goods are returned in the original packaging of the goods together with the goods documents.
A VAT invoice must be attached to the refund.
The Buyer is responsible for the proper assembly and packaging of the returned goods.
If the goods are not completed and (or) properly packaged, the Seller
does not accept returned goods.
Goods shall not be taken back if they have been used and / or damaged and
and / or lost its commercial appearance (changes in the appearance of the product or its packaging,
which were necessary to inspect the product are not considered essential to the appearance of the product
All money paid for the Product, excluding delivery costs, is returned to the Buyer.
Return or exchange of goods is regulated by:
Government Resolution
Regarding the Government of the Republic of Lithuania June 11 Resolution no. 697
"Approval of Retail Rules & quot; amendment
(22/07/2014 No. 738, TAR, 28/07/2014, doc. No. 10565, valid from 07/07/2014
Order of the Minister of Economy
Regarding the Minister of Economy of the Republic of Lithuania in 2001 June 29 order no. 217
"Approving the Return and Exchange Policy & quot; disqualification
(30-07-2014 No. 4-514 TAR, 30/07/2014, doc.
Law of the Republic of Lithuania Amending and Supplementing the Civil Code
(19.12.2013 No. XII-700, TAR, 07.01.2014, doc. No. 69, valid from 06/06/2014)
Laws of the Republic of Lithuania on Consumer Rights Protection 2, 4, 5, 14, 15, 37, 40
amendment and addition of Articles and Annex and recognition of Article 16
repealed law
(19.12.2013 No. XII-701, TAR, 03.01.2014, Doc. No. 15, valid from 06/06/2014)

Delivery of goods

The goods are sent via Omniva post offices. (During quarantine, it is not possible to deliver the goods to the buyer directly to the house, according to the specified address). All goods are delivered to the account of UAB Remvalus within 2-10 working days after receipt of payment (depending on the courier and the recipient's country). You will see the delivery price by selecting the courier (carrier) and delivery address. If the order is submitted and paid for before 10.00, the goods will be shipped on the same business day, if later - the ordered goods will be shipped the next business day. If you choose to pay by courier or post office, the goods will be shipped immediately upon receipt of the order. This payment method is not available in all countries. If you choose to pay for the goods by picking up the shipment from the courier (cash or by bank card) or ATM (card only) - there is a cash administration fee (2-3 EUR) which will be added to the delivery price. Upon receipt of the shipment, check that the shipment is not damaged. If it is damaged, please notify the courier and contact us immediately. After accepting the goods and signing the courier documents without any remarks, we will consider that you confirm that the shipment is in order and delivered properly. If you have any questions, please contact us by e-mail: (at any time of the day, you will receive an answer as soon as possible) or call: +370 604 24268  (I-V 11: 00-17: 00).

Delivery in Lithuania

An additional fee is applied for the delivery of goods to the Curonian Spit.

Goods can be picked up free of charge upon arrival at LTD Remvalus

registered office, address: Ramygalos str. 46-1, Panevėžys.


Order goods that are not in stock, but we have the option we can them

to order. Delivery time for specially ordered goods is from 18 to 65 working days.

Goods orders are accepted:

email .: